FAQ
Can one separately obtain the Solarfox software?
Solarfox attaches great importance to stable and reliable systems. We develop our software in close collaboration with a tested hardware configuration,making sure that that operators and installers get a safe and low-maintenance system. Therefore, we support no stand-alone systems or existing hardware. This is the reason why the Solarfox software can't be purchased separately. Solarfox only sells complete systems and guarantees simultaneous high reliability.
Please note:
1) All components of the SOLARFOX® Display System are very closely matched. In doing so, we set great value upon low-maintenance and stable operation,
ease of use, quick and easy installation and safety. At the same time, we would like to offer our customers competent support and service. Without
this close coordination of the individual components, we could not belie your expectations.
2) The market has a very wide range of monitors, displays and TVs. The specifications of these devices differ in some cases significantly, this affects the configuration but also the technical characteristics. There are also firmware and software updates. Small deviations can already be a source of malfunction or error here. In addition, almost all of these manufacturers now come from Asia and usually roll out updates unannounced or do not provide updates or drivers at all. This results in either a security problem or a compatibility problem. This is especially true for Smart TVs, which are designed for the private consumer and not for commercial use.
3) We recommend companies in the photovoltaic industry and in particular installers, whose main focus is the installation of PV systems, a fundamental decision in this case. If your claim is to provide high quality craftsmanship and to offer your customers a high level of service, you should focus on your core competency. You provide a work service to the customer and owe a permanently functional system; at the same time your customer should
experience a positive overall impression. This claim cannot be combined with a craft solution using e.g. upgrading existing or own monitors and/or creating
an isolated solution. The lifespan of such constructs is usually rather short-lived, and malfunctions and service operations are inevitable. It often follows discussions with customers about costs or goodwill. It may be true that the customer saved a few Euros in the purchase, but the installer and end customer are both the ‚victim‘ in the end. Often, the installer is left with the costs, because he owes a functional work performance, while the customer remembers the craft solution as a bad impression. In many cases, the end customer also received no help at all, if the knowledge is lost due to normal employee turnover at the installing company.
Did you know that... ?
Solarfox offers you a large solar display with innovative options
Solarfox displays visualize the yield data of a photovoltaic system in the form of a slideshow, which consists of a large number of alternating graphs, which appear in a temporal sequence. Pictures, layout and coloring can be customized. No technical background is required for this. [Nbsp] The comfortable Solarfox online administration allows a quick and easy change of all contents. Below we will show you a selection of different design examples.
Solarfox offers you an easy and intuitive software. This is web-based and can be operated with any conventional web browser. This allows you to manage any Solarfox display anywhere and configure it remotely via the internet. Upload your own picture motives and add your own logos and colors. You can influence the content, the order, the timing and the design at any time. The convenient online administration offers you numerous functions without affecting the operability. Familiarize yourself with our software and take a look at our demoversion