FAQ
Can one separately obtain the Solarfox software?
Solarfox attaches great importance to stable and reliable systems. We develop our software in close collaboration with a tested hardware configuration,making sure that that operators and installers get a safe and low-maintenance system. Therefore, we support no stand-alone systems or existing hardware. This is the reason why the Solarfox software can't be purchased separately. Solarfox only sells complete systems and guarantees simultaneous high reliability.
Please note:
1) All components of the SOLARFOX® Display System are very closely matched. In doing so, we set great value upon low-maintenance and stable operation,
ease of use, quick and easy installation and safety. At the same time, we would like to offer our customers competent support and service. Without
this close coordination of the individual components, we could not belie your expectations.
2) The market has a very wide range of monitors, displays and TVs. The specifications of these devices differ in some cases significantly, this affects the configuration but also the technical characteristics. There are also firmware and software updates. Small deviations can already be a source of malfunction or error here. In addition, almost all of these manufacturers now come from Asia and usually roll out updates unannounced or do not provide updates or drivers at all. This results in either a security problem or a compatibility problem. This is especially true for Smart TVs, which are designed for the private consumer and not for commercial use.
3) We recommend companies in the photovoltaic industry and in particular installers, whose main focus is the installation of PV systems, a fundamental decision in this case. If your claim is to provide high quality craftsmanship and to offer your customers a high level of service, you should focus on your core competency. You provide a work service to the customer and owe a permanently functional system; at the same time your customer should
experience a positive overall impression. This claim cannot be combined with a craft solution using e.g. upgrading existing or own monitors and/or creating
an isolated solution. The lifespan of such constructs is usually rather short-lived, and malfunctions and service operations are inevitable. It often follows discussions with customers about costs or goodwill. It may be true that the customer saved a few Euros in the purchase, but the installer and end customer are both the ‚victim‘ in the end. Often, the installer is left with the costs, because he owes a functional work performance, while the customer remembers the craft solution as a bad impression. In many cases, the end customer also received no help at all, if the knowledge is lost due to normal employee turnover at the installing company.
Did you know that... ?
Sustainability is becoming increasingly important as a competitive factor
For many companies, sustainability is already more than just an advertising slogan. More and more companies are embedding ecological and social aspects in their value chain. This is the result of a study by the Institute of Trade & International Marketing (HI MA.) of the University of Saarland (Germany).
Almost 52 percent of companies surveyed currently consider sustainability to be important or very important, and more than 80 percent of those surveyed believe that the topic will become very relevant by 2020.
According to the study, the most important strategy is transparency, in particular communication with stakeholders. "Transparency has almost become a synonym for sustainability," according to the authors of the study. Currently, around 26 percent of companies believe that their value chain is transparent, and almost 63 percent of companies want to significantly increase their transparency by 2020.
Change of consumer values
A dominant development is the increased change in consumer values. This is characterized by increased environmental and social awareness. Issues such as the use of natural resources, fair raw material prices, fair pay, child labor, and environmental protection are becoming more and more important factors.
According to the study, 35% of today’s consumers consider environmental issues to be one of the most pressing issues of the day, right along the concerns about
the economic development. This manifests itself i.a. in the fact that 57% of German consumers are willing to spend more money on energy-saving products
issue. A high level of sensitivity is also shown when it comes to issues such as efficiency or the sustainable conservation of resources. Overall, the growing importance of these issues means that, in addition to a balanced price-performance ratio, customers are increasingly paying attention to social and environmental brand aspects.
With the help of a large Solarfox display precisely these requirements can be implemented in an ideal way. In this way, the contribution to climate protection and sustainable energy production as well as CO2 avoidance can be transparently presented to customers, employees, suppliers, and all other stakeholders locally.
Further information on the subject can be found in the study.
Study: "Sustainable Brand Management - Restructuring the Value Chain"